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Privacy Policy

Last Updated: 16/05/2026

This Privacy Policy explains how Solution Clime collects, uses, stores, shares, and protects personal information when you visit our website, use our services, purchase our products, subscribe to our SaaS platforms, or communicate with us.

By using our website, services, software, or SaaS products, including SEO Pilot, you agree to the practices described in this Privacy Policy.

  1. About Solution Clime

Solution Clime is a Bangladesh-based registered software and IT service provider offering custom software development, mobile app development, website development, SEO services, cloud solutions, IT consultancy, and SaaS products.

Company Name: Solution Clime
Trade License: 022990/2023
Office Address: Jentry Salam House, Abidar Para, South Agrabad, Chattogram, Bangladesh
Email: [email protected]
Phone: +880 1826-342263

  1. Information We Collect

We may collect the following types of information:

  1. Personal information, such as name, email address, phone number, company name, billing details, and contact information.
    b. Business information, such as project requirements, company details, website details, brand materials, and service-related information.
    c. Account information, such as username, password, profile details, subscription plan, payment status, and user preferences.
    d. Payment information, such as invoice details, transaction references, billing address, payment method, and payment gateway confirmation. We do not intentionally store full card details unless handled securely by a payment processor.
    e. Technical information, such as IP address, browser type, device information, operating system, pages visited, referral source, access time, cookies, logs, and usage data.
    f. Website and SEO data, such as connected website URLs, analytics data, SEO audit data, keywords, search performance, technical SEO reports, backlink information, and content performance data.
    g. AI and content data, such as prompts, generated content, article drafts, uploaded text, SEO instructions, keywords, website content, and publishing settings used through SEO Pilot or other AI-powered tools.
    h. Support information, such as emails, chat messages, call notes, support tickets, feedback, and communications with our team.
    i. Third-party integration data, where you connect tools such as Google Analytics, Google Search Console, WordPress, hosting platforms, cloud services, payment gateways, or other APIs.
  2. How We Collect Information

We may collect information when you:

  1. Visit our website.
    b. Submit a contact form, quotation request, or project inquiry.
    c. Purchase a service or product.
    d. Subscribe to SEO Pilot or another SaaS product.
    e. Create an account on our platform.
    f. Connect third-party services or integrations.
    g. Communicate with us by email, phone, website, social media, or support channels.
    h. Provide project files, content, access credentials, or business information.
    i. Use our website, software, dashboards, or digital platforms.
  2. How We Use Your Information

We may use collected information to:

  1. Provide, operate, and improve our services and SaaS products.
    b. Create and manage user accounts.
    c. Process orders, subscriptions, payments, invoices, and renewals.
    d. Communicate with you about projects, services, support, updates, and billing.
    e. Prepare quotations, proposals, reports, audits, and recommendations.
    f. Deliver software, websites, mobile apps, SEO services, cloud services, consultancy, and maintenance.
    g. Provide SEO Pilot features, including AI content generation, SEO audits, backlink monitoring, scheduling, publishing, analytics, and website management.
    h. Personalize user experience and improve platform performance.
    i. Monitor service usage, prevent abuse, detect security risks, and protect our systems.
    j. Comply with legal, tax, regulatory, accounting, and business obligations.
    k. Send service-related notices, updates, administrative messages, and important announcements.
    l. Send marketing communications where legally permitted or where you have consented.
  2. SEO Pilot Data Usage

When you use SEO Pilot, we may process website, SEO, content, AI prompt, analytics, backlink, and publishing-related data to provide the platform’s features.

You acknowledge that:

  1. AI-generated content should be reviewed by you before publishing.
    b. Website and SEO data may be processed to generate audits, reports, recommendations, content plans, and analytics.
    c. If you connect third-party accounts, SEO Pilot may access only the data needed to provide the requested features.
    d. You are responsible for ensuring that you have the right to connect, analyze, publish to, or manage any website or platform linked to your account.
    e. We may use aggregated and anonymized usage data to improve SEO Pilot, develop features, monitor performance, and enhance service quality.
  2. Cookies and Tracking Technologies

We may use cookies, tracking pixels, analytics tools, and similar technologies to:

  1. Remember user preferences.
    b. Improve website performance.
    c. Analyze traffic and usage patterns.
    d. Support login sessions and platform functionality.
    e. Measure marketing performance.
    f. Detect fraud, abuse, or security risks.

You may disable cookies through your browser settings. However, some website or platform features may not work properly without cookies.

  1. Third-Party Services

We may use third-party services to operate our business and provide services, including:

  1. Hosting and cloud providers.
    b. Payment gateways and financial service providers.
    c. Email and communication tools.
    d. Analytics and tracking tools.
    e. SEO, marketing, and reporting tools.
    f. AI service providers.
    g. WordPress, Google Analytics, Google Search Console, and similar integrations.
    h. Project management, support, and customer relationship tools.

These third-party services may process your information according to their own privacy policies and terms. We are not responsible for the privacy practices of third-party platforms.

  1. Sharing of Information

We do not sell your personal information.

We may share information only when necessary:

  1. With employees, contractors, developers, consultants, or service providers who help us deliver services.
    b. With third-party platforms or integrations connected by you.
    c. With payment processors to complete transactions.
    d. With hosting, cloud, analytics, communication, or support providers.
    e. To comply with legal obligations, court orders, government requests, tax requirements, or regulatory duties.
    f. To protect Solution Clime, our users, our systems, our rights, or the public from fraud, abuse, or security threats.
    g. In connection with a business transfer, merger, restructuring, acquisition, or sale of assets.
  2. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include access control, encryption where appropriate, secure hosting, password protection, monitoring, backups, and restricted internal access.

However, no internet-based service, website, server, software, or storage system is completely secure. You are responsible for keeping your account credentials, connected accounts, devices, and access permissions secure.

  1. Data Retention

We retain information for as long as necessary to:

  1. Provide services and maintain your account.
    b. Complete projects and support requests.
    c. Meet legal, tax, accounting, and regulatory requirements.
    d. Resolve disputes and enforce agreements.
    e. Prevent fraud, abuse, or unauthorized use.
    f. Maintain business records.

When information is no longer needed, we may delete, anonymize, or securely store it according to our internal policies and applicable law.

  1. Your Rights and Choices

Subject to applicable law, you may request to:

  1. Access the personal information we hold about you.
    b. Correct inaccurate or outdated information.
    c. Request deletion of certain information.
    d. Withdraw consent where processing is based on consent.
    e. Request limitation of certain processing activities.
    f. Opt out of marketing communications.
    g. Disconnect third-party integrations from your account.

Some information may need to be retained for legal, tax, security, billing, dispute resolution, or legitimate business purposes.

  1. Children’s Privacy

Our services, website, and SaaS products are intended for business and professional use. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we may delete it.

  1. International Data Processing

Although Solution Clime is based in Bangladesh, some services, hosting providers, cloud platforms, payment processors, AI tools, or third-party systems may process data outside Bangladesh. By using our services, you understand that your information may be transferred, stored, or processed in other countries where our service providers operate.

  1. Business Transfers

If Solution Clime is involved in a merger, acquisition, restructuring, sale of assets, investment, or business transfer, your information may be transferred as part of that transaction, subject to reasonable confidentiality and data protection measures.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our website, services, or SaaS products after changes are posted means you accept the updated Privacy Policy.

  1. Contact Us

For privacy-related questions or requests, please contact:

Solution Clime
Jentry Salam House, Abidar Para, South Agrabad, Chattogram, Bangladesh
Email: [email protected]
Phone: +880 1826-342263